Phone lines are open 08:00-18:30

Biggleswade Health Centre
01767 316346
Langford Surgery
01767 316346
Shannon Court Surgery
01767 682277

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

Subject Access Requests The Practice is registered  with the Information  Commissioners Office and complies with the  General Data Protection Regulation 2018.  Any request for access to notes by a patient, patient’s ... [continue] Access to medical records

Accessibility to Information

The Practice always tried to improve on communication with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to ... [continue] Accessibility to Information

Carers

Are you a Carer? Carers are people who spend a significant proportion of their life providing unpaid support to relatives, friends or neighbours who are ill, frail, disabled or who ... [continue] Carers

Complaints and compliments

Complaints and Compliments Feedback, good and bad, form the basis of improving our service to you.  Please be assured that we take complaints very seriously. If you would like to make ... [continue] Complaints and compliments

How to register

Registrations We have an open list and welcome requests for registration from patients living within the practice area. We accept patients from the following areas:  Biggleswade, Dunton, Langford, Eyeworth, Broom, Upper ... [continue] How to register

Patient Privacy Statement

Saffron Health Partnership Privacy Notice Download the Saffron Health Partnership GDPR Privacy Notice Saffron Health Partnership Website Privacy Statement Welcome to Saffron Health Partnership  privacy notice. We respect your privacy ... [continue] Patient Privacy Statement

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Patient transport

Patient Transport To book your transport to a NHS Appointment please ring 01603 481208 Transport will only be booked for those patients whose medical need or mobility means that they ... [continue] Patient transport

Updating your details

Change of details To change name, address or telephone number, please complete the form below and return it to the Practice either via email or in person. If you move outside ... [continue] Updating your details

Useful telephone numbers

 Abuse and Domestic violence Women’s Aid and Refuge  0808 2000247  Age UK 0800 6781174  Addenbrookes Hospital 01223 245151 Alcoholics Anonymous 01234 360011 Bedford Hospital 01234 355122 Childline 0800 1111 Citizens ... [continue] Useful telephone numbers

Violent or abusive behaviour

Violent or Abusive behaviour We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be ... [continue] Violent or abusive behaviour

Your data and how it can be used

As a Patient at the surgery we want you to make informed decisions about how we share your data. There are a number of choices you as a patient will ... [continue] Your data and how it can be used

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